SHIPPING
ENJOY FREE SHIPPING ON ORDERS OVER $250
Orders from the United States
When will my order ship?
Most orders ship 3-7 business days, excludes Made-to-Order garments and accessories. Orders placed on holidays are processed on the next business day. Business days are from Monday - Saturday 8:00 AM - 7:00 PM CST.
How long will it take for my order to arrive?
Average shipping times within the US: less than 5 business days
The above shipping times are estimates only. Actual delivery times may vary depending on shipping location.
KA Fashions is not liable for any loss or damage suffered by any reasonable or unavoidable delay in delivery.
How can I track my order?
Once your order has shipped, you will receive a shipping confirmation via email. If you are unable to locate this email, or believe you have yet to receive your tracking details, please email us at concierge@kafashions.com.
What happens if my package gets lost?
Please email us at concierge@kafashions.com. If your package is lost in transit, we will do everything we possibly can to assist you. However, we are not responsible for packages if there is proof of delivery.
MADE-TO-ORDER (MTO)
Made-to-Order garments and accessories are crafted specifically for each order, meaning they are not pre-stocked and, as a result, not ready for immediate shipment. When a client places an order for a product showcased on our site, our team begins the creation process, and the product is typically ready to ship within 14 to 21 days. If a client chooses to customize their order during the purchase, please note that this may extend the waiting period. Rest assured, a notification with your order tracking details will be promptly sent once your item is shipped. For additional details about your order, you can conveniently access information by clicking the “Orders” tab under “My Account.” We appreciate your understanding and patience as we work to provide you with a personalized and high-quality product.
SALE DELAYS
Due to the current high volume of orders received, some purchases are taking a bit longer than expected to process and ship. We are working extremely hard to fulfill your order as soon as possible. As always, thank you for shopping with KA Fashions. Please note: Due to the high volume of orders received during our sale period, some shipments may take up to 5-7 business days to process and ship.
SHIPPING DELAYS
We are pleased to share that our US warehouse remains fully operational at this time. There are currently no shipping restrictions. However, a high volume of orders may affect the timeframe in which some orders are shipped and received. Our team is working extremely hard to ensure your order is processed and fulfilled as soon as possible. We greatly appreciate your patience and understanding.
Please contactconcierge@kafashions.com for your additional questions.